Customer FAQs
Question: Are the containers made up of copper?
Answer: No, the containers have outer copper coating but inside they are made up of food grade stainless steel
Question: Quantity of each container ?
Answer: One big container holds 500gms of food and other two hold 350gms of food.
Question: is it with the bag ?
Answer: Yes
Question: Is it air tight ?
Answer: Yes it is air tight.
Question: Can this product be used in Microwave ?
Answer: No.
Question: What is the lid material- Plastic or Silicone ?
Answer: It's Food Grade BPA Free virgin Plastic.
Question: How much hours hot it ?
Answer: Upto 4-5 hours.
Question: Capacity?
Answer: 500ml + 350ml + 350ml
Question: Is it microwave safe ?
Answer: NO.
Question: How many Containers in this combo?
Answer: A total of 3 containers.
Question: Using this from last 2 months without any issues but last week the box lids became very loose of all 3 boxes what I can do please tell me sir ?
Answer: Keep cap in ice cold water overnight then use it.
Question: Lid can be purchased separately if broken?
Answer: yes, you can get it from the manufacturer.
Question: Is the bag washing machine safe ?
Answer: yes.
Question: It is hard and cant be broken easily or not?
Answer: Yes, it is hard and quality is good can not be broken I have been using this product from 6 months no issues so far.
Question: What is the Diameters of containers in cm or inch ?
Answer: 11 Centimetres.
Question: Is there bags available separately ?
Answer: manufacturer's customer Support may be able to help with that.
Question: Is there pink colour lid available ?
Answer: yes.
